5 Questions to Ask Before Renting a Storage Unit

Renting a storage unit is a big step. You want your belongings to remain clean and secure, but you also want value for money.
Written by
Storage Plus
Published on
June 25, 2025

Renting a storage unit is more than just finding extra space, it’s about protecting your belongings, getting value for money, and choosing a facility that suits your needs. With so many self storage options nowadays, how do you know which provider to trust?

Before you sign a storage agreement, make sure you ask these five key questions:

1. How secure is the storage facility?

Security should always be the top priority. Whether you’re storing furniture, business stock, or a barbecue, you want peace of mind that everything is safe. Ask about:

  • 24/7 CCTV and alarm systems
  • Secure perimeter fencing and gate access
  • Unit construction (steel walls, roller doors, etc.)
  • Whether units are PIN-protected or padlocked

The more layers of security, the better your belongings are protected from theft and damage.

2. How much does the storage unit cost?

Storage prices vary depending on size, location, and features. Units closer to Sydney’s CBD usually cost more than those in outer suburbs. Always compare:

  • Price per cubic metre (not just per square metre)
  • Long-term discounts or specials
  • Price guarantees (like Storage Plus’ Lowest Price Guarantee)

💡 Tip: At Storage Plus, you get discounts when paying six months in advance, perfect for long-term storage savings.

3. When can I access my storage unit?

Access hours matter depending on your situation:

  • 24/7 access: Best for businesses or shift workers
  • Business hours only: More than enough if you’re just storing household items

Some facilities can also help with deliveries, ask whether staff can assist by placing items directly in your unit.

4. How well-maintained is the facility?

A clean, well-kept facility reduces risks of pests, dust, or water damage. Before you commit:

  • Visit the site and inspect the units
  • Ask about regular cleaning and pest control
  • Look for sealed doors and tidy grounds

Facilities that invest in maintenance are far more likely to protect your goods long-term.

5. What protection is available for my belongings?

Even in secure, well-maintained facilities, unexpected events can happen. Ask whether the storage provider offers goods protection or insurance. At Storage Plus, customers can access StoreProtect, giving you extra peace of mind that your belongings are covered if the unexpected occurs.

Choosing the Right Self Storage in Sydney

By asking the right questions, you’ll quickly find a storage provider that ticks all the boxes. At Storage Plus, we focus on secure facilities, flexible access, and unbeatable value.

Ready to book your storage unit? Contact Storage Plus today and let our team help you find the perfect solution.

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